How To Register for Payments Insider
If you have never registered for a Payments Insider account, now is a great time! For security purposes, you can only use this method to sign up if you are the Account Owner or Principal Contact in our records. If you have a different role in your company, the Account Owner or Principal Contact will […]
What is a Chargeback?
Your customer might dispute a transaction for many different reasons. Some common ones include: Remember, these are not the only reasons a transaction might be disputed, and getting an approval code does not guarantee that the transaction won’t be disputed later on. The cardholder starts the dispute process by talking to the bank that issued […]
How to Write a Strong Chargeback Policy: Tips to Help You Protect Your Business
As a business owner you need to have a chargeback policy in place. It will go a long way in providing your team with guidance on how to deal with chargeback but also lets your MP (Merchant Processor) help you resolve chargebacks since your customers have a policy they can follow in place on your […]
How to View and Respond to Chargeback Disputes in Payments Insider
My Payments Insider is not just a reporting portal! In MPI you can now mange the chargeback process from start to finish. The article below will show you how to access and manage you chargebacks online. https://support.mypaymentsinsider.com/s/article/How-to-View-and-Respond-to-Chargeback-Disputes-in-Payments-Insider?language=en_US
Interactive Payments Insider Demo
Payments Insider is an all-in-one payments portal designed to meet the needs of different types of businesses. Our interactive demos will cover the features that are most relevant to your business. This demo will walk you through many of the features Payments Insider puts at your fingertips, and covers how to: CLICK HERE TO VIEW
Understanding Chargeback Representment
When a merchant contests a chargeback by submitting evidence in an attempt to reverse it this is known as representment. By “re-presenting” the transaction with a rebuttal letter explaining their position and any supporting documents, the merchant hopes to convince the issuing bank that the transaction was in fact genuine. Read the rest of this […]